Governance Standards

The governing body and senior leaders put in place arrangements for the organisation to effectively protect the public and maintain public confidence.

An organisation should be well led and have structures and processes in place in order to make good decisions in the interests of patient and service user safety.

• The organisation is well governed and well led.
• The organisation is clear about, and focused on, its purpose of improving public protection and public confidence.
• The organisation fosters a culture of openness and learning, that supports organisational sustainability, improvement and employee wellbeing.
• Governing body decisions are proportionate, consistent, targeted, transparent, accountable, agile and risk-based. They are informed by the best available evidence and consider the views of those affected by them, such as service users and practitioners, as appropriate.
• Conflicts of interest are identified and managed.

The organisation publicly reports on its performance, identifies and acts on learning and addresses concerns about its performance.

So that public protection and public confidence is improved by the organisation monitoring its performance, identifying and acting upon concerns and relevant learning. Everyone can be clear about how well the organisation is performing in key areas.
 

• The organisation is transparent in reporting on its performance.
• The organisation analyses its own performance to identify areas for learning and improvement, and acts on issues identified.
• Relevant learning and best practice from external reports and inquiries, including PSA publications, is identified, considered, and integrated into policy and practice.