How to get involved in our work
There are a few ways in which you can get involved with us and our work.
Give feedback on your experience of regulators or Accredited Registers
What you tell us about your experience with the regulators and Accredited Registers we oversee – whether good or bad – is useful information for our assessments of those organisations.
Give feedback or experience with a regulator or accredited register.
We are the oversight body for the organisations that regulate people working in health and social care. We do not regulate individuals and that means that we do not have the power to handle complaints about individual health and care practitioners. There are several different organisations who handle complaints, and which of them you should contact will depend on the nature of your complaint and who it is about. Find out more about where to go to make a complaint.
Complain about us
We want everyone who has contact with us to have the best possible experience however we understand that sometimes things can go wrong. When it does, we would like a chance to make things better. Find out how to tell us about when something has gone wrong.
Take part in a consultation
We run consultations so we can gather your feedback and use it to help develop our plans and policies.
- Browse our current consultations and give us your views.
Indicate your interest in sharing your opinion on a range of issues and proposals
There are times when we seek the views of patients, health and social care service-users and members of the public on different issues. These may not be formal consultations but are issues where it is still helpful for us to get the input of the public. These usually relate to our own plans and policies but can sometimes be about issues within the health and care sector more broadly.
If you would like to indicate an interest in us contacting you when we are seeking such views in future, please email: engagement@professionalstandards.org.uk
Share your experience with usRecent examples of public involvement in the PSA's work
Artificial intelligence and professional regulation
We hosted a webinar, in collaboration with Dr Helen Smith RN and Professor Jonathan Ives from the University of Bristol, exploring the potential development of guidance on the use of artificial intelligence (AI) in health and social care. The workshop took place online in February 2026 and was attended by a mix of service-users, health and social care regulators, representatives from the Accredited Registers (registers of health and care practitioners not regulated by law), and other interested parties.
Strategic plan and development of our new Standards
We published our Strategic Plan in April 2026. It covers a three-year period from 2026 to 2029. We also launched a set of new combined Standards for regulators and Accredited Registers in March 2026. This followed a period of engagement and consultation on both the plan and the draft Standards.
Website redevelopment
We also asked for feedback and user input when we were developing our website. We are always happy to hear from members of the public who can tell us about their experience of using our website and how we can continue to improve it.