The General Optical Council are an organisation which regulates optical professionals in the United Kingdom. They set standards, hold a register, quality assure education and investigate complaints.
They regulate:
We review the performance of the General Optical Council each year. We give our report to Parliament and publish our report on our website. We also review every decision made by the regulator's final fitness to practise panels. We include recent cases on this page. See more cases.
Read our latest Performance Review of the GOC.
Dealing with concerns/complaints about opticians/optometrists
If you have a concern about whether one of the GOC's registrants is fit to practise, you can find out more from the GOC's website about what type of issues they can deal with and how they will take your concern or complaint forward. We cannot deal with individual complaints about practitioners, but you can give us your feedback about your experience if you do contact the GOC. Find out more about how to give us your feedback. If you are not sure who to contact, find out more in our guides about how to make a complaint about health or care in England, Northern Ireland, Scotland and Wales.
Our latest review of the GOC is published with the GOC meeting 22 out of 24 of the Standards of Good Regulation
See our two-page snapshot which gives an at a glance summary of what we found in our performance review.
This page is being updated. Please contact us if you would like information about a particular case.
Find other cases here