Accreditation decisions

Every register undergoes a full assessment against our Standards for Accredited Registers at its initial accreditation and then once every three years. We undertake annual monitoring between full assessments to check for any significant changes. 

We also make decisions outside the regular assessment cycle, including applications from new organisations, preliminary outcomes for applicants, appeals, and changes to Accredited Registers' status such as suspensions or withdrawals.

For information about Accredited Registers, use the directory link below.

For other types of accreditation decisions, see the sections further down this page. Please note that reports issued before July 2021 were assessed under our previous Standards.

Please contact the team to request old decisions.

Find detailed information about each Register, including their accreditation decisions, impact assessments, and current status.

The Accredited Registers directory.

Invitation to share experience of The Association of Traditional Chinese Medicine and Acupuncture (ATCM)

The Association of Traditional Chinese Medicine and Acupuncture (ATCM) has applied to the PSA for accreditation of its register of Chinese medicine practitioners. We will test how they meet our Standards for Accredited Registers.

The ATCM register states that its registrants have "completed a thorough training of at least three years in traditional Chinese acupuncture, or Chinese herbal medicine or both and bio medical sciences appropriate to the practice of TCM. They carry the letters MATCM after their name. The ATCM maintains common standards of education, ethics, discipline and practice to ensure the health and safety of the public at all times. Members are covered by Medical Mal-Practice and Public/Products Liability insurance."

More information about the ATCM can be found on their website: www.atcm.co.uk

We are interested to hear of your experience of the ATCM that could impact on their ability to comply with our nine Standards. 

The deadline for sharing feedback with us is 1 October 2025. You can share your experience using our webform.

Invitation to share experience of The Complementary and Natural Health Council (CNHC)

The Complementary and Natural Health Council (CNHC) has submitted a notification of change to the PSA regarding two proposed modifications to their accredited register. We will assess how these changes impact their compliance with our Standards for Accredited Registers.

CNHC currently manages a register for complementary therapies covering 18 different disciplines.

The proposed changes are:

  1. Introduction of Neural Linguistic Programming (NLP) register: CNHC proposes to add NLP as a new therapy title to their existing register. NLP is described as a psychological approach focusing on the relationship between mind, language, and behavioural patterns, used to enhance self-awareness, improve communication skills, and foster personal development.
  2. Implementation of Accepted Outcomes: CNHC proposes to introduce the use of accepted outcomes by independent Case Examiners in their complaints procedures. This change aims to resolve concerns about registrants with their agreement and without the need for a panel hearing, potentially shortening resolution times and reducing stress for all parties involved.

Full details of the proposed changes can be found in CNHC's Notification of Change document: Notification of Change - CNHC (September 2025).pdf

More information about the CNHC can be found on their website: www.cnhc.org.uk

We are interested to hear of your experience of the CNHC that could impact on their ability to comply with our Standards, particularly in relation to these proposed changes.

The deadline for sharing feedback with us is 16 October 2025. You can share your experience using our webform.

Applications for Accreditation

The organisations below have made an application for accreditation and we are currently assessing the submission against our Standards for Accredited Registers.

Standard One Provisional Assessment
  • International Federation for Counselling and Therapeutic Choice (IFTCC)
Full Application
  • Association of Traditional Chinese Medicine (ATCM)

Provisional Standard One Outcomes

The organisations below have not yet been fully accredited. These organisations and their registrants cannot use our Quality Mark. 

Before submitting a full application, prospective Accredited Registers may apply for provisional assessment against Standard One, which covers eligibility for accreditation and the public interest of accreditation. More about how we assess against Standard One can be found in our Supplementary Guidance for Standard One.

Targeted Reviews

In some cases, we might need to undertake a Targeted Review of an Accredited Register. This could be triggered by concerns at an annual check, or concerns raised in-year though our ‘Share Your Experience’ process. Below you will find links to Accredited Register directory pages if we are currently conducting a Targeted Review or we have published a Targeted Review report in the last 12 months. 

Notifications of Change

Once accreditation has been granted, a register must tell us of any significant changes it has made or plans to make that may affect whether it meets our Standards for Accredited Registers. Below you will find links to Accredited Register directory pages if we are currently considering a notification of change or we have published a notification of change report in the last 12 months. 

 

Decisions not to accredit, suspend or withdraw accreditation and voluntary removals