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Strategic objectives 2021/22

You can read our full business plan for 2021/22 or see a summary of our strategic objectives below. Read our business plan in English or Welsh.


The Authority’s corporate strategic objectives are agreed by our Board and are set out below:

Strategic aim 1

To protect the public by delivering highly effective oversight of regulation and registration: 

  • To deliver our statutory duties, targeting our resources where there is greatest risk to the public.
  • To be transparent in our decision-making and reporting, recognising those who are committed to achieving high standards and being rigorous, clear and fair when reporting non-compliance with our standards.
  • To support high standards in health and social care regulation and registration through the effective use of information, data and intelligence.
  • To lead the development of more effective regulation through research, commissioned work, policy advice and the use of our right-touch assurance model; and by shaping regulatory reform.

Strategic aim 2

To ensure an effective and coherent approach to protecting the public from harm by promoting and facilitating cooperation and collaboration between regulators:

  • To maintain strong relationships with statutory regulators, organisation with accredited registers and other stakeholders to improve standards in professional practice.
  • To work collaboratively with professional and system regulators in health and social care to better protect the public.
  • To ensure that the accredited registers programme and other forms of assurance in health and social care complement statutory regulation to provide a coherent approach to safe care.
  • To extend collaboration beyond professional and system regulators to include employers, representative bodies, patients and the public.

Strategic aim 3

To ensure the Authority is well led, with a clear focus on quality improvement, effective financial management, equality and diversity, and investment in our people.

  • To promote and monitor equality, diversity and inclusion within the Authority and in those we oversee.
  • To maintain and improve cost-effectiveness and quality by systematically reviewing systems, processes and procedures and by working with others.
  • To retain and develop our staff and to maintain a positive working culture.
  • To improve expertise and support delivery through high quality learning and development. 


Working towards achieving our strategic objectives

Find out how we are working to achieve our strategic objectives in our latest annual report


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