Dr Tom Frawley CBE is a Board member.
Tom joined the National Health Service as a Graduate Trainee in 1971. In 1973 he was appointed Unit Administrator at the Ulster Hospital, Dundonald and his career in the health service later took him to North and West Belfast and Lisburn. In 1980 was appointed as District Administrative Officer to Londonderry, Limavady and Strabane HSS District. In 1981 he became Chief Administrative Officer in the Western Health and Social Services Board, at the age of 31 the youngest person in the UK to be appointed to such a post, and in 1985, following the implementation of the Griffiths Report, he was appointed as the Board's General Manager.
A series of fellowships led to health care study visits to the United States, Australia and New Zealand. In 1994 he headed a Northern Ireland project team which won a competitive tender to advise on the development of the health service system in Zimbabwe. Nearer home he helped to establish a North-South organisation of neighbouring health boards with the aim of mutual help, understanding and shared service development - CAWT.
He became the Assembly Ombudsman and Northern Ireland Commissioner for Complaints in September 2000. In 2001, as Ombudsman, the Standards and Privileges Committee of the Assembly asked that he become the interim Commissioner for Standards at the Assembly.
In June 2002, at the invitation of the Office of the First Minister and Deputy First Minister, he became the chair of the Panel of Experts that was appointed to support the Review of Public Administration. In 2003 Tom received an honorary doctorate from the University of Ulster. The award acknowledged his impressive track record of public service.
In 2004 Tom was elected by his fellow Ombudsmen in Europe to represent them as a Director of the European Region of the International Ombudsman Institute and a member of World Board that oversees the work worldwide of the Institute. Also in 2004 Tom was appointed to the Alumni Advisory Council of the Eisenhower Fellowships of Philadelphia to represent the island of Ireland in that forum, a position he held until 2008. In September 2006 Tom accepted the honorary award by the University of Ulster of the status and title of Visiting Professor of Leadership attached to the Faculty of Business and Management School of Accounting.
In November 2006, Tom was elected as the Vice President of the World Board of the International Ombudsman Institute (IOI), a post he held until December 2012. In 2008 Tom was awarded a CBE in the New Year Honours List.
Tom retired as Northern Ireland Ombudsman in March 2016