We are pleased to publish A review conducted for the Saskatchewan Registered Nurses Association.
Towards the end of last year, the SRNA commissioned this review of its complaints, investigations and discipline function. The SRNA regularly reviews its regulatory functions and on this occasion wanted to measure itself against the Authority’s standards and understand where it may need to improve its processes during a period of change within the organisation.
In the report, we present our analysis of the evidence we have reviewed against our standards, and 33 recommendations to the SRNA to improve its performance of the complaints, investigation and discipline function. We found that SRNA met four of the 10 relevant standards. The recommendations made on those six standards assessed as not being met, relate to the need for greater transparency, the need to develop and publish policies and procedures, and the use of monitoring and quality control to ensure these policies are adhered to. We do not consider there was evidence that SRNA undertakes its complaints, investigation and discipline function is a way that risks patient safety or public protection.
There is no doubt that SRNA is committed to patient safety and we hope our comments and reflections about its complaints, investigations and discipline work are useful in the SRNA’s continuing efforts to improve this aspect of its role.
You can read the full review as well as the SRNA’s press statement about our review. You can find out more about the SRNA from their website.
You can find out more about our other international work here.
Professional Standards Authority for Health and Social Care
Christine Braithwaite, Director Standards and Policy
Reception: 020 7389 8030
Notes to the Editor
- The Professional Standards Authority for Health and Social Care oversees nine statutory bodies that regulate health and social care professionals in the UK.
- We assess their performance and report to Parliament. We also conduct audits and investigations and can appeal fitness to practise cases to the courts if we consider that sanctions are insufficient to protect the public and it is in the public interest.
- We also set standards for organisations holding voluntary registers for health and social care occupations and accredit those that meet them.
- We share good practice and knowledge, conduct research and introduce new ideas to our sector. We monitor policy developments in the UK and internationally and provide advice on issues relating to professional standards in health and social care.
- We do this to promote the health, safety and wellbeing of users of health and social care services and the public. We are an independent body, accountable to the UK Parliament.
- Our values are at the heart of who we are and what we do. We are committed to being impartial, fair, accessible and consistent in the application of our values.
- More information about our work and the approach we take is available at www.professionalstandards.org.uk