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At the heart of everything we do is one simple purpose...

... protection of the public from harm.

Story behind our key stats


Statistics help to qualify and quantify what we do and show our impact. It is important to remember, however, that behind every statistic lies a human story.

We have produced a short report showing how our work contributes to protecting the public, drawing upon the statistics we use in our annual reports, for updates to our Board, and on our website. However, we did not just want to use these statistics – we wanted to take a closer look at the stories that sit behind them – tell their story and our part in it. Our statistics involve stories of patients, their families, the health and care professionals subject to regulation, and staff within the regulators trying to deliver effective regulation. Because of the field we work in, these stories are complicated and can be distressing – they can involve, for example, a family losing a loved-one, or a health professional losing their career.

In this report, we have taken data from the last three years for each of our main areas of work and looked at one of the cases that lie behind the data. These areas are:

  • reviewing the regulators (both their performance as part of our annual reviews as well as our scrutiny of their final fitness to practise decisions);
  • accrediting voluntary registers of health or care practitioners; and
  • conducting and commissioning research.

You can read each of the case studies – or the full report – which sets out our work in context as well as looking at what the future might hold.

As we look forward to 2020 and beyond, the Professional Standards Authority remains as committed as ever to improving regulation to protect the public. 

The story behind the statistics – using our key stats to tell the story of our work and how it contributes to protecting the public

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A dental nurse who turned a blind eye to unhygienic practices and put her patients at risk – our work reviewing regulators' final fitness to practise decisions


Sharing feedback to highlight concerns about regulators creating barriers to vulnerable people raising potentially serious concerns


From unmet to met – how the General Optical Council improved its performance to ensure that anybody can raise a concern about its registrants – our work reviewing the regulators’ performance

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How the Registration Council of Clinical Physiologists took action to achieve accreditation leading to raised standards and improved public protection – our work accrediting registers

Does crossing sexual boundaries with colleagues put patients at risk? Our policy and research work





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 You can find out more or read the full report on our website.




Christine Braithwaite, Director, Policy and Standards


Reception: 020 7389 8030


Notes to the Editor

  1. The Professional Standards Authority for Health and Social Care oversees 10 statutory bodies that regulate health and social care professionals in the UK.
  2. We assess their performance and report to Parliament. We also conduct audits and investigations and can appeal fitness to practise cases to the courts if we consider that sanctions are insufficient to protect the public and it is in the public interest.
  3. We also set standards for organisations holding voluntary registers for health and social care occupations and accredit those that meet them.
  4. We share good practice and knowledge, conduct research and introduce new ideas to our sector. We monitor policy developments in the UK and internationally and provide advice on issues relating to professional standards in health and social care.
  5. We do this to promote the health, safety and wellbeing of users of health and social care services and the public. We are an independent body, accountable to the UK Parliament.
  6. Our values are at the heart of who we are and what we do. We are committed to working with integrity, transparency, respect, fairness and as part of a team.
  7. More information about our work and the approach we take is available at